The Full Process

How Veritas Apostilles
Your Documents — Step by Step

From your WhatsApp message to apostilled document delivery in India — here's every stage, what we do, and what you receive at each step.

⏱ Total time: 11–22 days📱 WhatsApp updates throughout✈️ DHL to India included
01
💬

You message us on WhatsApp

Day 0 · 2 hours

What happens

  • Tell us your document type (FBI PCC, birth certificate, etc.) and the purpose (OCI, Canada PR, UAE visa).
  • We confirm exactly what you need and your preferred processing speed (Standard, Rush, or Same Day).
  • You receive an invoice via WhatsApp. Payment via bank transfer, UPI, or international wire.
  • We send you our US mailing address to courier the original document.

WhatsApp Update You'll Receive

"WhatsApp message: "Order confirmed. Please courier your original document to: [US address]. Here's what happens next...""

02
📦

You courier the original document to us

Days 1–5 · Your action

What happens

  • Use DHL, FedEx, or BlueDart International from India. Our US address is clearly provided.
  • Declare the contents as "Personal Legal Document" and insure for $500 minimum.
  • Courier transit from India typically takes 3–5 business days.
  • We track the shipment on our end and alert you if anything looks delayed.

WhatsApp Update You'll Receive

"WhatsApp message: "We've received your FBI PCC. Document is in perfect condition. Starting US processing now.""

03
🖊️

We notarize the document in the US

Day 6 · US processing begins

What happens

  • A US-licensed notary witnesses and authenticates the document — required before the apostille.
  • For FBI PCC: notarization confirms the document is an original FBI-issued certificate.
  • For other documents: notarization confirms authenticity per US state requirements.
  • Notarization is completed the same day we receive the document.

WhatsApp Update You'll Receive

"WhatsApp message: "Your document has been notarized. Submitting to the US Department of State today.""

04
🏛️

We submit to the US Dept of State for apostille

Days 6–18 · State Dept processing

What happens

  • We submit to the appropriate US authority: Department of State for federal documents (FBI PCC) or the relevant Secretary of State for state-issued documents.
  • Standard processing: 10–12 business days. Rush: 5–7. Same Day: 2–3 (Same Day refers to same-day submission, not same-day apostille).
  • The State Dept attaches the apostille — an internationally recognized authentication certificate.
  • We photograph the apostille stamp and send it to you via WhatsApp before shipping.

WhatsApp Update You'll Receive

"WhatsApp message: "Apostille received! [Photo of apostille attached]. Hague Convention stamp is clear. Sending DHL tracking number within 24 hours.""

05
🚚

DHL delivers the apostilled document to your door in India

Days 21–26 · Delivery

What happens

  • We ship via DHL international with full insurance and a tracking number.
  • Delivery from our US office to India typically takes 3–5 business days.
  • You receive the DHL tracking number via WhatsApp so you can follow the shipment in real time.
  • Once delivered, you're ready to submit with your OCI, visa, or immigration application.

WhatsApp Update You'll Receive

"WhatsApp message: "Your apostilled document has been delivered to [your city]. Order complete!""

DIY vs. Veritas

What It Looks Like If You Try to Do This Yourself

You can submit to the US Dept of State directly — by mail. Here's the honest comparison.

DIY (Mail Route)
  1. 1Research which US authority handles your document type
  2. 2Verify document is properly prepared
  3. 3Write a check/money order for $20 payable to "U.S. Department of State"
  4. 4Mail original document + payment to Sterling, VA
  5. 5Wait ~5 weeks for the State Dept to process
  6. 6Wait another 2–3 weeks for them to mail it back
  7. 7Receive apostilled document at your US address (if you have one)
  8. 8Figure out how to ship it to India

Total: 8–12 weeks. No tracking. No updates. Document in USPS at your own risk.

With Veritas
  1. 1Message us on WhatsApp — we confirm exactly what to send
  2. 2DHL courier from India to our US office (3 business days)
  3. 3We review, notarize, and hand-deliver to the DC walk-in counter
  4. 4DC counter processes in 2–10 business days
  5. 5We photograph the apostille, DHL it back to your India door
  6. 6WhatsApp updates at every stage — you always know where it is

Total: 8–22 business days. Full tracking. WhatsApp at every step.

Our Advantage

Why We're Faster Than Mailing to the Government

The US Department of State processes apostille requests two ways: by mail to their PO Box in Sterling, Virginia (~5 weeks) or by walk-in drop-off at their Washington DC office (2–10 business days).

Mail is what most DIY applicants use because they don't know the walk-in option exists, or because they're submitting from outside the US. The DC walk-in counter only accepts documents Monday through Thursday, 7:30–9:00 AM. We have a US-based team that physically walks your document in every business day. No mail delays. No USPS uncertainty. The processing clock starts the same day we receive your document.

2–10 bus. days

Walk-in processing

Our method

~5 weeks

Mail processing

DIY route

Walk-in

Our method

Always

"Same Day" clarification: Our Same Day tier means we submit your document to the State Dept on the same business day we receive it — not that the apostille is issued the same day. The State Dept still processes at their own pace (approximately 2 business days for our top tier). "Same Day" eliminates any lag between receipt and submission, which is the biggest variable we control.

End-to-End Timeline

Total Time: India to India

Based on FBI PCC apostille, which is our most common service.

Standard

$175

Courier from India3–5 days
US processing10–12 days
DHL back to India3–5 days
Total16–22 days

Rush

$225

Courier from India3–5 days
US processing5–7 days
DHL back to India3–5 days
Total11–17 days

Same Day

$275

Courier from India3–5 days
US processing2–3 days
DHL back to India3–5 days
Total8–13 days
What If?

We've Covered Every Edge Case

You're mailing original legal documents internationally. Here's how we protect you.

🔒

What if my document gets lost in courier?

All outgoing DHL shipments from our US office are fully insured. If a document is lost by DHL, we file the claim and coordinate resolution. For documents lost on the India-to-US leg, we recommend couriering with DHL or FedEx which both have strong liability policies. We can guide you on how to insure the shipment.

What if the US Dept of State rejects the document?

Rejections are rare (less than 1% of our orders) and typically happen when documents are improperly prepared before they reach us. We review every document before submission. If a rejection occurs due to our error, we resubmit at no cost. If it's due to a document issue on your end, we guide you through the resolution.

What if the State Dept takes longer than expected?

Government processing times can vary. We always communicate realistic timelines upfront. If your timeline is critical, we recommend Rush or Same Day processing which uses expedited government channels. We will notify you proactively via WhatsApp if processing looks delayed.

🔄

What if I ordered the wrong speed?

Contact us on WhatsApp before we submit the document to the State Dept. If we haven't submitted yet, we can upgrade your processing speed (you pay the difference). After submission, the speed cannot be changed for that document.

Process FAQ

How it works — frequently asked questions

Do I need to visit a US embassy or travel to the US?
No. The entire apostille process is remote. You never visit an embassy, a notary, or a government office. You simply courier your original document to our US address, and we handle US notarization, submission to the US Department of State, and DHL delivery back to India.
What document do I actually send you?
You send the original document — most commonly the FBI Identity History Summary (FBI PCC). The US Department of State can only apostille originals, not photocopies or scanned printouts. We share exact packing instructions so it arrives safely.
Who apostilles my document — and where?
For US federal documents like the FBI PCC, the apostille is issued by the US Department of State in Washington, DC. For US state-issued documents (birth or marriage certificates), it's the relevant state's Secretary of State. We route your document to the correct authority automatically.
How will I know what stage my document is at?
We send a WhatsApp update at each of the process steps above — received, notarized, submitted, apostille attached (with a photo), and DHL tracking. You can also check our Track Order page at any time.
What is an apostille and why do I need one?
An apostille is an internationally recognized authentication certificate issued under the Hague Apostille Convention. It verifies that a public document is genuine so it can be accepted abroad — for example by VFS Global for OCI, IRCC for Canada PR, or a UAE employer.

Ready to Start?

Message us on WhatsApp. We'll walk you through exactly what to send and where — 2 hours response time, Monday–Saturday.

Start on WhatsApp

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