Frequently Asked Questions

Apostille Questions,
Answered Straight

37 questions across both service lines — MEA apostille for documents issued in India, and US apostille for documents issued in the United States. Start with the first section if you are not sure which one you need.

Which service do I need?

MEA apostille or US apostille — which one applies to me?
It depends on where the document was ISSUED, not where you live. A document issued in India — birth certificate, marriage certificate, PCC, affidavit, power of attorney — is apostilled by India's Ministry of External Affairs. A document issued in the United States — FBI background check, US birth certificate, US degree — is apostilled by the US authorities. An NRI in Dubai with an Indian birth certificate needs the MEA service, not the US one.
Can one document need both?
No. A document has exactly one issuing country and exactly one competent authority that can apostille it. If someone tells you your Indian birth certificate needs a US apostille, or that we can apostille a foreign document in India, that is wrong — the MEA cannot apostille a document it did not issue, and neither can the US State Department.
Is an apostille valid in every country?
No — only in the 130 Hague Convention Contracting Parties. The UAE, Qatar, Kuwait, Egypt, Malaysia, Iraq and Iran are not parties and require embassy attestation instead, which is a different and longer process that we do not offer. Bahrain, Oman and Saudi Arabia ARE parties, despite being listed otherwise on most competitor sites. Check your destination before you order anything.

MEA apostille — documents issued in India

India-issued · for use abroad
How does the MEA apostille process work?
Three stages. A privately-made document (affidavit, power of attorney, employer letter) is first attested by a Notary Public; government-issued certificates skip that step. The document then goes to the Sub-Divisional Magistrate for pre-authentication, which takes 3–7 working days. Finally it is deposited for the MEA apostille — the Ministry accepts nothing directly from individuals, so it goes through an MEA-authorised collection channel — and the sticker with its QR code is affixed.
How much does an MEA apostille cost?
₹2,100 per document, flat, for all thirteen personal documents. That includes ₹143 of government fees passed through at cost — the MEA's own fee, the authorised-channel collection fee and scanning. Courier is quoted at actual cost before you pay. The price does not change with page count.
How long does an MEA apostille take?
3–7 working days of processing once the document reaches us: 3–7 working days at the SDM, then 1–2 working days at the MEA after deposit. Courier transit is additional and depends on your city. Any agency promising a same-day MEA apostille is quoting below the SDM's own floor.
Does my Indian document need notarisation first?
Only if it is privately made. Affidavits, powers of attorney, employer and experience letters, medical certificates from private practitioners, and certified copies of passports or IDs all need a Notary Public first, because there is no government signature for the SDM to verify. Birth, marriage, death and police clearance certificates go straight to the SDM.
What is SDM attestation, and why not the State Home Department?
The Sub-Divisional Magistrate pre-authenticates the document — verifying that the issuing authority or the notary is genuine — before the MEA will act on it. The State Home Department can do the same job but takes 10–20+ days against the SDM's 3–7. We default to the SDM. Where a destination or receiving institution specifically requires Home Department attestation, we will tell you and quote it separately.
What about e-Sanad? Isn't that free?
It is, and where it works we will tell you to use it rather than paying us. e-Sanad verifies documents digitally straight from an onboarded issuing authority to the requesting authority abroad. But it only covers issuers who are onboarded — which excludes most municipal bodies and all notaries — and many receiving authorities still require the physical sticker. Check your own issuer at esanad.nic.in before assuming coverage.
Can I do the MEA apostille myself?
Most of it, yes. You can obtain the document, arrange notarisation, and take it through the SDM. What you cannot do is the last step: mea.gov.in states plainly that no document is accepted directly from an individual at the Ministry, so deposit has to go through an authorised collection channel. That single fact is what makes an agency necessary rather than merely convenient.
I live abroad and my documents are in India. What then?
That is the most common version of this order. A relative couriers the originals to us and collects them back, with a short authorisation letter naming them — no stamp paper, no notary. We publish a format for it. Have them photograph every document and send the photos on WhatsApp first; we check each one free before anything is couriered.

Process

US-issued · for use in India
How does the apostille process work?
You courier your original FBI Identity History Summary to our US address. We notarize it and physically submit it to the US Department of State in Washington DC. After the apostille is issued (2–10 business days), we ship the apostilled original back to your India address. You don't need to travel, visit any embassy, or handle any US paperwork.
Do I need to do anything in the US?
No. Our entire service is remote. You send the original document from India via express courier, we handle everything on the US end, and we ship it back apostilled.
Do I need to notarize the document before sending it to you?
No. We handle notarization here in the US. Simply send us the original FBI PCC as received from the FBI — no prior notarization needed on your end.
What happens after I send the document?
We confirm receipt on WhatsApp, inspect the document, notarize it, submit to the US Dept of State, and send you a photo of the apostilled result. Then we ship it back. You'll get tracking at every stage.
Can I track my document's progress?
Yes. We send you a tracking update at each milestone: (1) Document received, (2) Notarized, (3) Submitted to Dept of State, (4) Apostille attached (photo), (5) Tracking number shared. See our full timeline at /track-order.

Documents

US-issued · for use in India
Which documents can you apostille?
We specialize in the FBI Identity History Summary (FBI PCC) — a federal document apostilled by the US Dept of State. We can also assist with US Naturalization Certificates (also federal, apostilled by US Dept of State). For state-issued documents (birth certificates, marriage certificates), the apostille authority is the Secretary of State of the issuing state — different process, contact us to discuss.
Can I send a photocopy instead of the original?
No. The US Dept of State can only apostille original documents. Photocopies, scanned printouts, and PDF printouts cannot be apostilled. If you've lost the original, you'll need to request a new FBI Identity History Summary.
My FBI PCC is several years old. Can it still be apostilled?
An apostille can be applied to a document regardless of when it was issued. However, the receiving authority (VFS Global/OCI, IRCC, UAE employer, etc.) may have freshness requirements. VFS Global for OCI typically requires a PCC obtained within 12 months. We recommend getting a fresh PCC if possible.
What does the apostilled document look like?
The US Dept of State attaches a formal apostille certificate (usually one page) to your original document using a staple or ribbon. The certificate has the State Dept seal, signatures, and a unique apostille number. The original document remains intact — nothing is changed or overwritten on it.
Does my FBI PCC need to be in English?
The FBI Identity History Summary is issued in English by default. No translation is needed for an apostille from the US Dept of State.

Pricing

US-issued · for use in India
How much does it cost?
Economy (3–4 weeks total): $175. Standard (2–3 weeks): $225. Express / Urgent (1–2 weeks): $325. Your plan price covers US notarization and the State Dept apostille (including the $20/document government fee); Express also includes a free scanned copy. Return shipping, translation, and extra scans are optional add-ons, quoted upfront. See full breakdown at /pricing.
What's included in the price?
Your plan price covers the notarization fee, the US Dept of State apostille fee ($20/doc), and our coordination and in-person DC drop-off. Express plans also include a free scanned copy. Optional add-ons — return shipping to India, translation, and extra scanned copies — are quoted upfront before you pay. The courier fee to send your document to us from India is arranged by you.
How do I pay?
We accept UPI, NEFT/IMPS, and international wire transfer. We'll send you a payment link or bank details via WhatsApp after confirming the order.
Are there hidden fees?
No hidden fees. Your plan price is fixed, and any optional add-ons (return shipping, translation, extra scans) are quoted transparently before you pay — nothing is charged without your say-so, and there are no surprise courier or currency-conversion fees on our end.

Shipping & Courier

US-issued · for use in India
How do I send my document from India to the US?
Use an express courier. It's trackable, fast (~3 business days), and reliable for document shipments. At the counter, declare it as 'Personal Documents'. WhatsApp us your tracking number as soon as it's shipped.
Is return shipping to India included?
Return shipping is an optional add-on, quoted upfront before you pay — so you only pay for the delivery service that fits your address, with no hidden markup. Just ask on WhatsApp and we'll confirm the exact cost. Express plans also include a free scanned copy of your apostille.
How long does shipping take between India and the US?
Express courier typically takes 2–3 business days each way between major Indian cities and the US East Coast. Total courier time (both legs) is ~6 business days.
What if my document gets lost in transit?
Express shipments are fully tracked and insured. In the unlikely event of loss, the courier's insurance covers the shipment. On the return trip, we ship the apostilled original on a tracked express waybill — the tracking number is shared with you so you can monitor it directly.

Timing

US-issued · for use in India
How long does the complete process take?
Total time (India to apostille to back in India): Economy ≈ 3–4 weeks, Standard ≈ 2–3 weeks, Express ≈ 1–2 weeks. This includes both courier legs (~3 days each) and the US Dept of State processing time.
What is 'Express' processing?
'Express' means we walk your document into the US Dept of State DC office on the same business day we receive it (if received before 2PM ET) and use the quickest available channels. This is the fastest tier — a total door-to-door timeline of about 1–2 weeks — and it includes a free scanned copy of your apostille.
What if I'm in a hurry?
Choose the Express tier ($325). If you need it even faster, message us on WhatsApp — we can sometimes accommodate urgent situations on a case-by-case basis.
How does Veritas process so much faster than mailing directly to the US government?
Because we hand-deliver to the US Dept of State's Washington DC office in person. Mail-in processing via their Sterling, VA facility takes 5+ weeks. In-person submission at the DC walk-in counter takes 2–10 business days. We also add same-day or next-day pickup at the DC office for Standard and Express tiers.

Countries & Use Cases

US-issued · for use in India
I need this for my OCI application. What exactly is required?
As of December 30, 2024, VFS Global requires a physical apostille on all foreign-issued documents for OCI applications — e-apostilles are explicitly not accepted. The FBI Identity History Summary is a federal document apostilled by the US Dept of State (not any state Secretary of State). Veritas handles this. See /fbi-background-check-apostille-for-oci for the full guide.
I'm applying for Canada PR. Do I need an apostille on my FBI PCC?
For the IRCC PR application itself — no. IRCC accepts a colour scan of the original. However, your Canadian employer or provincial licensing body (if you're in a regulated profession) may require the apostilled original. See /fbi-background-check-apostille-for-canada-pr for the full breakdown.
I'm going to UAE for work. What's the process for getting my FBI PCC accepted?
UAE employment visa requires a 3-step chain: (1) US Dept of State apostille — Veritas handles this. (2) UAE Embassy / VFS Global attestation in Washington DC. (3) UAE MOFA digital verification in UAE (typically your employer's PRO). See /fbi-background-check-apostille-for-uae-employment for the full chain with costs and timelines.
Can I get a US birth certificate apostilled through Veritas?
US birth certificates are issued by the state (not federal), so they must be apostilled by the Secretary of State of the issuing state — not the US Dept of State. This is a different process. Contact us on WhatsApp and we'll guide you on the right path based on the state.
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